YOMM® is a registered trading name of WOM Insights Pty Ltd.
YOMM® values our visitors and clients, and respects their privacy. We collect visitor and client information in an effort to improve your product review experience and to communicate with you about our products, services, and promotions. We collect visitor email addresses only if voluntarily provided as part of our subscription. We do not sell or rent your personal information to third parties.
What kind of information does YOMM® collect?
We collect information on our site visitors collectively, including but not limited to, which sections of the site are most frequently visited, how often and for how long. This data is always used as aggregated, non-personal information. We utilise this information to improve and enhance our services by monitoring the areas on the site which are most popular to you. This aggregated information may be shared with YOMM® partners to provide them with an overview of how visitors use the sites. This is done for the purposes of providing you with the best destination and user-experience.
For YOMM® visitors and advertisers, we collect information, such as name, e-mail address, phone and credit card numbers from you if you purchase advertising on our website. We maintain a record of your product interests and the purchases you make online or by phone. You may also disclose further information to us when applying for a review, entering a competition or any other functions of our site that is relevant to each function, this will also be stored against your member profile Any information that you input to our website or disclose via communication with us is captured and stored.
If you just visit YOMM® to search, we do not automatically collect any information. The only information we may collect is your email address if you choose to subscribe.
How does YOMM® collect and use my information?
YOMM® obtain most personal information directly from you when you provide details for one or more functions of our sites. You may disclose this information to us via various forms across our sites. Any information that you input into www.yomm.com.au, be it email address, name, address, phone number or any other details on any other forms on our sites will be stored. We also gain information when you interact with us via our social media channels – Twitter, Facebook, Instagram and Pinterest.
We may also contact you, subject to the contact preferences you have made, via e-mail or telephone, to conduct market research and learn more about how we can improve our product offerings.
YOMM® collects information for the functions of our site. An example of this is the “reviews” function. Each review is different and we require different information due to client/advertiser requests in order to select review team members for each individual review. All information is kept on file once entered to our site. If you don’t disclose the necessary information required for each function of our site then you may not be selected as a review team member or for any other function of our website. All required information is marked as mandatory on the forms provided.
How is my information stored?
YOMM® take all reasonable steps to ensure the security of our system. YOMM® allow you to access your information at any time to keep it accurate and up to date. Any information which we hold for you is stored on secure servers that are protected in controlled facilities. We hold personal information in electronic files. Electronically held personal information is stored at our business premises and at the premises of our third party storage providers. In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by YOMM®. However, YOMM® will not be held responsible for events arising from unauthorised access of your personal information.
You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on the YOMM® site. Please notify us immediately here if there is any unauthorised use of your account by any other Internet user or any other breach of security.
Does YOMM® share my information with third parties?
We disclose the personal information we collect about our members and users to other persons and entities.
The YOMM® product reviews and competition entries (including written reviews, star ratings as well as photos and video content posted by you as part of your review/entry) are publicly displayed on our website and can be used in YOMM® and third party marketing material, including but not limited to video advertising, newsletters, brochures, flyers, in-store marketing material and other video marketing. This company may use information (not including your name, address, email address or telephone number) about your visit to this Website in order to provide advertisements about goods and services that may be of interest to you. This could be in the form of a testimonial or claim from the product review star ratings.
If you post content on our site that brings up thoughts of suicide or harm to others we are obligated to share your details with the relevant authorities to follow up on.
We also disclose aggregated and anonymised information to our trusted partners about users’ and members’ attributes, behaviours and preferences to enable them to market products and services that are likely to interest you based on those attributes, behaviours and preferences. This information is used to send you tailored or targeted advertising and is shared in a way that does not personally identify you. Such advertising may appear on the websites you visit in the form of banner advertisements, and/or on the social media sites you use.
How do I access my information? How do I change or delete my information?
You can review, change or delete certain personal information related to your use of our site (e.g., name and contact information) by logging in and updating your individual profile. You can also ask us to update your personal information by contacting YOMM® customer service here. Please be sure to include your e-mail address, full name and password. Please note that any requests to update your personal information may take up to two business days for your e-mail request. To unsubscribe to our newsletter, simply follow the instructions at the bottom of the newsletter.
How does YOMM® protect kids’ privacy?
YOMM® is concerned about the safety of children when they use the Internet and will never knowingly request personally identifiable information from anyone 13 years and younger.
What about links to other websites and services?
The YOMM® website and its content (such as product reviews, competitions and advertisements) may contain links to other sites. YOMM® does not control the privacy policies or practices of these websites. You should review those policies before providing any personal information. YOMM® are not responsible for the content or practices of any linked websites, and we provide these links solely for the convenience and information of our visitors.
What happens with YOMM® competitions, promotions and other activity?
YOMM® may allow you to invite friends to join you on the site either as a simple invitation or as part of sending them a free gift. To make it easy to find friends, we let you submit their email addresses manually or share with your friends via social media networks. By submitting email addresses, you grant YOMM® the right to send email invites to those provided recipients on your behalf. We would hope that those entering competitions at YOMM® do so with intent to use the prize for themselves or a close friend/relative – not with the intent to sell on for financial profit.